Dec 10, 2019  
2018-2019 College Catalog 
    
2018-2019 College Catalog [ARCHIVED CATALOG]

Office Assistant/Receptionist Certificate of Completion Planning Guide


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Program Description:

Shoreline Community College offers a short-term Certificate of Completion (CC) in Office Assistant/Receptionist leading to an entry-level position in an office setting. Students interested in advancement are encouraged to enroll in longer courses of study to complete additional certificates or associate degrees in Business Technology. Students pursuing a four-year baccalaureate degree in business should follow the Business Associate in Arts (AA-DTA) direct transfer degree planning guide.

Program Advisors:

Gail Dalton
206-546-4773 gdalton@shoreline.edu Rm 1420

Career Opportunities-What can I do with a Certificate in Office Assistant/Receptionist?

Graduates with general office and human relations skills are prepared for entry-level positions in a variety of business settings. Potential positions include Receptionist, Office Clerk, Office Assistant, and Office Coordinator. The average median wage is $13.50 - 15.00 per hour.

Potential employers include: Small businesses, corporations, government agencies, non-profits, schools, health care facilities-or any business or organization requiring basic office and customer service skills. For more, please visit career information and resources at http://www.shoreline.edu/counseling-center/career-counseling.aspx.

Certificate of Completion (25 Credits)


Note: Every effort has been made to ensure the accuracy of the information in this publication. However, the information is subject to change without notice and final career decisions are the responsibility of the student.

Program Information:


Length of Program: 25 Credits
Completion Award: Certificate of Completion
Enrollment: Every Quarter
Approximate Quarterly Costs: $25-$85
(in addition to tuition, books and parking)
Website: www.shoreline.edu/busad/genbustech01.aspx

EPC J551G

Program Prerequisites:


Completion of ENGL 099  or EAP 099 , and BUSTC 101  or 40 NWPM.

Certificate Completion


Students should automatically receive their Certificate after successful completion of all required courses. If you have not received your Certificate, please contact Jenifer Aydelotte in the office of Student Learning and Success at jaydelotte@shoreline.edu or 206-546-4719.

Office Assistant/Receptionist -What is it?


Office Assistants and Receptionists facilitate internal and external communication for customers, as well as the flow of business within and between organizations. They greet and assist customers, keep records, file documents, and support supervisors and/or managers. For advanced study, consider a Certificate of Proficiency or an Associate in Applied Arts and Science (AAAS) degree in Business Technology.

Program Outcomes:


Students who successfully complete this program-by achieving a grade of 2.0 or better for each individual course in the program-should have:

  1. A working knowledge of word processing.
  2. A working knowledge of current business communications.
  3. An ability to communicate positively to internal and external customers.
  4. An ability to organize office documents.

Career Opportunities-What can I do with a Certificate in Office Assistant/Receptionist?


Graduates with general office and human relations skills are prepared for entry-level positions in a variety of business settings. Potential positions include Receptionist, Office Clerk, Office Assistant, and Office Coordinator. The average median wage is $13.50 - 15.00 per hour.

Potential employers include: Small businesses, corporations, government agencies, non-profits, schools, health care facilities-or any business or organization requiring basic office and customer service skills. For more, please visit career information and resources at http://www.shoreline.edu/counseling-center/career-counseling.aspx.

Shoreline Community College


16101 Greenwood Ave N
Shoreline, WA 98133-5696

(206) 546-4101

www.shoreline.edu

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